Safe custody is a storage facility provided by law firms for storing your important, original legal documents such as original Wills, original Enduring Powers of Attorney, and original Certificates of Title. Our safe custody is a collection of important legal documents you have made in the past, that you will likely need to refer to again in the future. Safe custody is the place to leave any legal document that you cannot afford to lose. Nothing disappoints us more than to learn after your death that you have misplaced your original Will because you took it home instead of leaving it in safe custody, and you don’t even want to know how many hoops you will need to jump through if you want to sell your property but have misplaced your original Certificate of Title.
Any documents you leave in our safe custody are held by us on your behalf. The documents belong to you and are stored purely for your benefit. You are welcome to uplift them from us at any time (we only need about 24 hours notice), but please keep in mind that we can only release your documents to you. We cannot release your documents to someone else. With this in mind, please don’t be offended when we ask to see your photo ID – we just want to double-check you are who you say you are! If you are collecting safe custody documents in person you will be asked to sign them out. If you have changed solicitors and your new solicitor is uplifting safe custody on your instructions, your solicitor will ask you to sign a release authority instructing us to forward your safe custody to them, and your solicitor will certify a true copy of your photo ID for our records.